GDPR Compliance

Last updated: November 2024

Flux-fern is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our commitment to protecting your personal data and your rights under these regulations.

Data Controller

Flux-fern acts as the data controller for personal data collected through our website and business operations. Our contact details are:

Flux-fern
47 Clerkenwell Road
London, EC1M 5RS
United Kingdom
Email: [email protected]

Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency in all processing activities
• Purpose limitation - data collected for specified, explicit, and legitimate purposes
• Data minimisation - collecting only data that is adequate, relevant, and necessary
• Accuracy - keeping data accurate and up to date
• Storage limitation - retaining data only for as long as necessary
• Integrity and confidentiality - processing in a secure manner
• Accountability - demonstrating compliance with these principles

Lawful Basis for Processing

We process personal data only where we have a lawful basis to do so. Our lawful bases include:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Where processing is necessary for us to comply with the law
• Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Your Rights Under GDPR

Under the UK GDPR, you have the following rights:

Right to be informed: You have the right to be informed about how we collect and use your personal data. This is provided through our Privacy Policy and this GDPR page.

Right of access: You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request.

Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to erasure: You have the right to request that we delete your personal data in certain circumstances, also known as the "right to be forgotten".

Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing.

Rights related to automated decision-making: You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by two months, in which case we will inform you of the extension and the reasons for it.

There is no fee to exercise your rights in most cases. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also refuse to comply with such requests.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Data Transfers

Where we transfer personal data outside the UK, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office or transfers to countries deemed to provide an adequate level of data protection.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Page

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.